Questions to Ask Before Hiring
This checklist applies to Nexosoft LLC and to any web design or software development agency you're considering. It's meant to help you evaluate a good fit, not to suggest any particular company is a poor one.
Can I see verifiable past work?
Ask for live links to real projects, and ideally a way to independently confirm the agency actually built them — not just screenshots in a portfolio.
Can I speak with a past client?
A willingness to connect you with a reference, even briefly, is a reasonable ask for any project of meaningful size or cost.
Who owns the code and design once the project is done?
Get intellectual property ownership terms in writing before starting — this is a common source of disputes if left unclear.
What's the exact payment schedule?
Understand what triggers each payment (a milestone, a date, a deliverable) and what recourse you have if a milestone isn't met.
What happens if the project runs over budget or timeline?
Ask this directly before signing anything — a vague answer here is worth taking seriously as a signal.
Who will actually do the work?
Some agencies subcontract work to third parties or offshore teams; there's nothing inherently wrong with that, but it's worth knowing upfront.
What does ongoing support cost after launch?
Ask specifically what happens (and what it costs) if you need a bug fixed or a small change six months after the project ends.
Is there a written contract covering all of this?
A verbal agreement or an informal email thread isn't a substitute for a real contract covering scope, payment, ownership, and timeline for any project of significant size.
None of these questions are meant to suggest hiring any specific agency is risky by default — they're the kind of due diligence worth doing before any meaningful business engagement, regardless of which company you're considering.